Customer Service

Payment Options

If you shop online why to pay offline??? If you are worried about the online payments here we introduce the most safest & secured modes of payments.

Bombacio doesn't encourage the cash on delivery method. We accept only online payments so that we can create your orders specially for you.

Here's How we do that:

  • Master Cards
  • Visa Cards
  • Net Banking

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Delivery charges that Bombacio charges is Rs. 175 on a whole order anywhere in India. These delivery charges are subjected to change on transport & internet processing charges.

Product Personalization

Bombacio offers a special service to all its customers that the product they choose can be personalized in the way they want. For example, a special text can be printed or a special print can be included in our designs as per your requests.

We do charge Rs. 200 extra for these personalization & make your bedtime special for you.

Returns and Replacements

Bombacio strictly follows No Return & No Refund policy. The purchased product can be replaced within 21 days of received date

For initiating the replacements please send us an email on, you will receive the updates within 24 hours

You can initiate the return on receiving an reply from our support team, on address:

Berlia Comforts Pvt. Ltd., 233, 2nd Mile, Sevoke Road. Siliguri-734001 (W.B)